Metro Magazine

JAN 2013

Magazine serving the bus and rail transit & motorcoach operations since 1904

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CONTENTS Vol. 109 • No. 1 • January 2013 The magazine serving bus and rail transit & motorcoach operations since 1904 Vice President/Publisher Frank Di Giacomo Associate Publisher Mark T. Hollenbeck Executive Editor Janna Starcic Managing Editor Alex Roman Senior Editor Nicole Schlosser Associate Editor Brittany-Marie Swanson Assistant Editor Brittni Rubin Production Manager Mary Reimer Senior Production Manager Sarah Paredes Art Director Yuda Chen PAGE 12: Top 50 motorcoach operators saw business increase in 2012. PAGE 20: PAGE 51: How Find out which Innovative Operators were profiled this year. FEATURES MOTORCOACH 12 As Business Grows, Motorcoach Top 50 Expand Fleets, Training Business was up in 2012 for the majority of respondents. While FirstGroup America and Coach USA still hold the top two spots, Horizon jumps up to number three. By Nicole Schlosser MOTORCOACH 20 Innovative Motorcoach Operators This year's selected operations from across the U.S. focus on driver training, safety, giving back to the community, growing their family businesses and thinking outside the box. By METRO Staf SUPPLEMENT 27 Bus Management Supplement Coverage of BusCon 2012 in Chicago, including an overview of convention workshops and more than five pages of products displayed on the trade show floor. This section also includes a look at are transit agencies boosting revenue? the Vehicle Maintenance Management and Inspection program and the possible benefits of bus refurbishment. TRANSIT 51 Transit Systems Get Creative with Revenue Generation Agencies are looking beyond conventional ads and tapping new technology, such as virtual grocery stores, regenerative braking and Groupon, to bring in more funds. By Nicole Schlosser Chairman Edward J. Bobit President & CEO Ty Bobit Chief Financial Ofcer Richard E. Johnson BUSINESS & EDITORIAL OFFICES 3520 Challenger St., Torrance, CA 90503 FAX: (310) 533-2512 SUBSCRIPTION INQUIRIES U.S., Canada, Puerto Rico (888) 239-2455 DEPARTMENTS News Green View Business Briefs Advertiser Index People Calendar Classified Ads Publisher's Perspective 4 58 62 66 70 72 75 76 METRO (ISSN 1098-0083) (USPS 343-700) is published Monthly except for July, Dec, by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Periodicals postage paid at Torrance, California 90503-9998 and additional mailing offices. POSTMASTER: Send address changes to Metro, P.O. Box 1068 Skokie, IL 60076-8068. Please allow 6 to 8 weeks for address changes to take effect. Subscription Prices - United States $40 per year; Canada $60 per year; Foreign $100 per year. Single copy price - $8; Fact Book - $25. Please allow 6 to 8 weeks to receive your first issue. Bobit Business Media reserves the right to refuse non-qualified subscriptions. Please address Editorial and Advertising correspondence to the Executive Offices at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. < mETRO mAGAZINE JANUARY 2013 WEBSITE www.metro-magazine.com E-MAIL info@metro-magazine.com A Bobit Business Media Publication Cover image by Ben Torres Jr. (courtesy of MCI) is of an El Expreso Bus Co. J4500 motor-coach by MCI. 2 EDITORIAL ADVISORY BOARD Joseph A. Calabrese CEO, Greater Cleveland Regional Transit Authority, Cleveland Rod Diridon executive director, Mineta Transportation Institute, San Jose, Calif. Cliff Henke senior analyst, Parsons Brinckerhof, Los Angeles Larry Jackson president/CEO, Long Beach Transit, Long Beach, Calif. Halsey King president, Halsey King & Associates Inc., Carlsbad, Calif. Dan Reichard retired, board member, Central Ohio Transit Authority, Columbus, Ohio Robert J. Schwarz executive vice president of communications, Peter Pan-Trailways Bus Lines Inc., Springfield, Mass. CLASSIFIED AD SALES Donna Stewart (405) 260-1678 FAX: (405) 260-1684 Donna_Stewart@cox.net BILLING Tess Dela Rosa (310) 533-2562 NORTH AMERICA SALES Frank Di Giacomo, Vice President/Publisher 49 S. Maple Ave., Marlton, NJ 08053 (856) 596-0999 FAX: (856) 596-0168 Mark T. Hollenbeck, Associate Publisher 3115 NE McDonald Lane McMinnville, OR 97128 (503) 472-8200 FAX: (503) 472-8228 Produced in U.S.A. metro-magazine.com

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