Metro Magazine

AUG 2014

Magazine serving the bus and rail transit & motorcoach operations since 1904

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16 < m ETRO m AGAZINE AUGUST 2014 2014 PARATRANSIT SURVEY get a taxi company that provides good quality service," said SamTrans' Tina Dubost. Some challenges related to this service included, "Get- ting people to trust the service, driver competence and street knowledge is paramount." 2014 VEHICLE BUYS Te number of surveyed operators planning to purchase new vehicles next year stayed the same as last year, with 33% reporting. Te total number of vehicles on order is 789. While nearly one-third of operators do not plan to buy new vehicles, 3% of respondents plan to buy more than 100 vehicles in the upcoming fscal year, and 7% plan to buy anywhere from 26 to 100 vehicles. Te largest number of respondents, however, plan to purchase one to 10 vehicles next year. Te top three ve- hicle manufacturers those surveyed are looking to buy from are ElDorado National, Champion Bus Co. and Glaval. PRODUCTIVITY AND BILLING Forty-four percent of survey participants use contrac- Tallahassee, Fla.-based StarMetro's Dial-A- Ride paratransit service. 2015 PLANNED VEHICLE PURCHASES RIDERSHIP LIFT USE WHEELCHAIR ACCESSIBILITY INTEGRATION BIGGEST CHALLENGE 101+: 3% 26 to 100: 7% 11 to 25: 6% Zero: 32% 1 to 10: 52% Up: 66% Down: 34% and only 1% say all of their riders use lifts. 58% report that less than half of ADA riders use wheelchair lifts, Yes: 29% No: 71% Do you integrate paratransit with fxed-route service? -34 0 +22 +44 +66 of all paratransit vehicles are wheelchair accessible 91% 0 5 10 15 20 25 30 Costs and Funding: 23% Demand: 20% Customer expectations: 9% Limited resources: 9% Service area size: 8% Equipment accessibility: 4% Other: 27%

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