Magazine serving the bus and rail transit & motorcoach operations since 1904
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ety of departments from operations to maintenance. 28 30 29 31 32 Financial skills. •A large part of a manager's job is to identify and obtain funding. •Be a good fi scal steward. Handle a heavy work- load. Diplomatic skills. •This goes hand in hand with working with people on various levels. Being tactful is a defi - nite asset in this area. Hands on. •Be a team player and show your employees your com- mitment to the job. Goal oriented. •Set realistic goals and never stop trying to reach them. 33 customers is key. •Riding your system regularly will help you realize what your customers and frontline employees experience. 34 35 Encourage ideas. •Seeking input on issues facing the organization from all levels, particularly from front- line employees (drivers and customer clerks). Consensus builder. •Manage the wants and needs of customers, elected offi cials and stakeholders to a positive end result. Compassionate. •Being able to empathize with your employees and 37 36 38 39 40 Open-minded. •Entertain new ideas. Industry involve- ment. •Becoming involved with industry associations and being knowledgeable of industry trends. Calm. •Great transit managers know how to remain calm despite dealing with a stressful situation. Effective networker. •Seek out colleagues to bounce ideas off of. •Take advantage of networking op- portunities, such as conferences and other industry functions. Negotiating skills. •Must be skilled in ne- gotiating tactics for various 3"*- ] #64 ] ."3*/& High Performance Flooring for Transportation Applications r -PX 8FJHIU r 4UBJO 3FTJTUBOU r 4MJQ 3FTJTUBOU Altro TransflorTM r &YUSFNF; %VSBCJMJUZ r 8BUFSQSPPG #BSSJFS r -POH 8BSSBOUZ USA 800.382.0333 CAN 800.565.4658 E: transflor@altrofloors.com SEPTEMBER • OCTOBER 2012 mETRO mAGAZINE > XXX BMUSPUSBOTŰPS DPN 45